Premier Hummer Accessories

 
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Ordering Information

ONLINE ORDERING:  You may order ONLINE 24 HOURS A DAY USING OUR SECURE SERVER or call our toll-free number at (800) 459-2122 or fax at (513) 459-7274 to place your order.  Just print our Order Form and complete.  HOURS 9:00 AM - 5:00 PM MONDAY - FRIDAY EST.

INTERNATIONAL ORDERING:  Please read about our policy here.

NOTE: For your convenience you may print the Order Form  and write down the Item Numbers and Descriptions of the products you wish to order as you tour our Web Site.  Or, use it to fax your order to us (513) 459-7274. Please be sure to specify color choices or finishes.

MINIMUM ORDER: $20.00 with $7.95 Minimum Shipping.

YOUR PRIVACY: Premier Hummer Accessories does not provide any information about our customers or make our customer list available to anyone...period! 

PHONE ORDERS: Premier Hummer Accessories accepts American Express, Discover, Mastercard and Visa on phone orders. For best service, have all catalog and credit card information ready, then call (800) 459-2122 to place your order. Hours are from 9:00 a.m. to 5:00 p.m. EST, Monday through Friday. We do not ship C.O.D. FAX orders: (513) 459-7274, 24 hours.a day.

SHIPPING: We always attempt to ship in-stock merchandise the same day the order is received, but you should allow 2 weeks for delivery except on special orders which may take 4 weeks. We hold orders paid by checks for up to 3 weeks to receive bank clearance. You will be notified if any item cannot be shipped within 4 weeks.

SHIPPING AND HANDLING CHARGES: We use United Parcel Service, Federal Express and the U.S. Postal Service for shipping except those indicated TRUCK SHIPMENT. These items are too large and are shipped via COMMON CARRIER. Freight charges will be due at time of delivery, except where noted. When possible provide a business address for Common Carrier shipments. Common Carriers do not deliver to residential addresses without an additional home delivery charge.

MILITARY PERSONNEL STATIONED OVERSEAS: We will ship to APO or FPO Boxes if the items are not too large to be sent U.S. Mail.

UPS and Federal Express will not deliver to P.O. Boxes. A street address is required. 

Total Shipping charges may be less than stated. Some items may be combined in master cartons reducing the charges. We will do our best at the time of shipment to reduce these charges whenever possible. If you pay by check we cannot predetermine these charges prior to shipment.

SHIPMENTS OUTSIDE THE CONTINENTAL U.S.: Alaska, Puerto Rico and Hawaii. We use UPS, FED X and the U.S. Postal Service. Items marked TRUCK SHIPMENT cannot be shipped to Alaska, Puerto Rico and Hawaii. 

WE WANT YOU TO BE PLEASED: All of our products are manufactured to fit the vehicles mentioned. If you have any questions as to how a product is installed, how it works etc., we suggest you contact us prior to placing an order. If you are not happy with any product you have ordered, please call our Customer Service Department at 513-459-7374. In order to return a product, you must first receive a return authorization number within THIRTY DAYS FROM RECEIPT OF THE MERCHANDISE. Use the return authorization number to return the product to us for a refund exchange or repair. This number must be written on the outside of the package. ANY RETURNS WITHOUT AN AUTHORIZATION NUMBER WILL BE REFUSED! Numbers are valid for 30 days. All Products must be in the original shipping container, in new and unused condition, with all labels, instructions, your original receipt, etc. No returns will be accepted on "Custom" or "Special" Order items. A 15% restocking charge on returned merchandise will be incurred unless exchanged for products of equal or greater value. Shipping charges on all returned merchandise must be prepaid. Credit will not be issued for these charges or previously paid charges. Partial returns of multi-savings or N/C S&H orders may be adjusted to reflect original pricing. Any labor charges incurred during installation, repair or removal of product are not the responsibility of Premier Motoring Accessories, Inc. We recommend you use United Parcel Service when making returns. If you do use U.S. Mail make sure you insure the package. If merchandise is received in damaged condition returned to us by U.S. Mail and not insured, it will be refused/and or returned without credit being issued.

DEFECTIVE MERCHANDISE: Most merchandise is guaranteed against defects in materials and workmanship by the manufacturer. (Manufacturer warranties are on file and are available for your inspection.) Since some manufacturers require merchandise to be returned directly to them, any returns without a return authorization number will be refused.

DAMAGE CLAIMS: Delivery of merchandise in good condition is the responsibility of the carrier. Alert: Federal regulations require that any lost or damaged merchandise be reported to the carrier within fourteen (14) days. It is your responsibility to notify the carrier. Should your order arrive in damaged condition, immediately inform your local carrier. They will come and inspect the damaged merchandise. Be sure to keep the original box and packing material. They will make a report on the damage and take the necessary steps to settle the claim.

PRICE CHANGES: All prices are subject to change without notice.

1/31/06
 

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